Terms & Conditions
Updated on 17, February 2026
By using the services provided by Feel Alive Surf (“we,” “our,” “us”), you (“user,” “you,” or “customer”) agree to the following Terms and Conditions (“Terms”) regarding the collection, use, and receipt of email and text messages for communication purposes. Please read these Terms carefully before consenting to receive messages from Feel Alive Surf.
1. Consent to Receive Communications
By providing your email address or phone number, you consent to receive promotional, transactional, or informational emails and text messages (including SMS and MMS) from Feel Alive Surf, including but not limited to updates, newsletters, promotions, reminders, and alerts related to the services you have subscribed to or shown interest in.
2. Methods of Communication
By submitting your email address, you agree to receive email communications related to coaching services, programs, updates, and promotions from Feel Alive Surf. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly at [email protected].
Text Messages
By submitting your phone number and opting in, you agree to receive text messages from Feel Alive Surf. These may include, but are not limited to, appointment reminders, updates, program notifications, promotional offers related to our services. Standard message and data rates may apply, and you are responsible for any charges associated with receiving messages.
3. Opt-In and Opt-Out
Opt-In
Consent to receive communications may be collected via website forms, registration pages, checkout processes, or other clearly stated opt-in methods.
Opt-Out
You may opt out of:
• Email communications by clicking “unsubscribe”
• SMS communications by replying STOP
• You may also contact customer support at [email protected]
4. Data Privacy and Security
We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR). Personal data is used solely for service delivery, administration, communication, and legal compliance.
For more details, please review our Privacy Policy, which explains how we collect, use, and protect your personal information.
5. Message Frequency and Content
By opting in to receive communications, you understand that Feel Alive Surf may send periodic messages. Message frequency depends on your interaction with our services.
Messages may include:
• Service updates
• Promotions and offers
• Appointment reminders
• Account or program notifications
6. Client Responsibilities
By participating in coaching services, you acknowledge that:
• Surfing and physical training involve inherent risks
• You are responsible for your own physical condition and safety
• You agree to follow safety guidelines and professional advice
Feel Alive Surf is not liable for injuries resulting from failure to follow provided guidance.
7. No Guarantee of Service
While Feel Alive Surf strives to provide high-quality coaching and guidance, we do not guarantee specific performance outcomes or results.
Progress depends on individual participation, effort, and external factors.
8. Modification of Terms
Feel Alive Surf reserves the right to update or modify these Terms at any time. Any changes will be posted on our website with an updated effective date. Continued use of our communication services constitutes acceptance of the revised Terms.
9. Payments & Access
• Prices are listed in EUR unless otherwise stated
• Payment is required before access to programs or coaching services is granted
• Digital products and online programs are delivered electronically
• Refund policies, if applicable, will be clearly stated at the time of purchase
10. Governing Law
These Terms are governed by the laws of The Netherlands. Any disputes shall be submitted to the competent court in The Netherlands, unless mandatory law provides otherwise.
Contact Information
If you have questions about these Terms or wish to opt out of communications, please contact us at:
Email: [email protected]